CRISIS & MEDICAL DISCLAIMER

This service provides non-clinical emotional support and is not a crisis line. If you are in danger or experiencing suicidal thoughts, call 988 immediately.

Effective Date: Nov. 21, 2025
Operated by Sioux Ink LLC, DBA “The Emotional Support Line”
Business Address:
1905 N Sherman St, Ste 200, PMB 1405
Denver, CO 80203
Contact: ESLCareTeam@gmail.com

1. Not a Crisis Line

The Emotional Support Line (“ESL,” “we,” “our,” or “us”) is not a crisis hotline.

We do not provide:

  • suicide prevention services

  • emergency mental health support

  • crisis intervention

  • safety monitoring

  • dispatching of emergency responders

  • welfare checks

If you are in crisis or having thoughts of harming yourself or others, you must immediately call 988 or 911 or go to the nearest emergency room.

If you feel unsafe or in imminent danger, do not use this service.

2. Not Medical or Mental Health Care

ESL provides non-clinical emotional support only.
We are not licensed:

  • therapists

  • counselors

  • psychologists

  • psychiatrists

  • social workers

  • medical professionals

We do not:

  • diagnose any conditions

  • provide mental health treatment

  • offer medical advice

  • modify or recommend medication

  • create treatment plans

  • perform crisis evaluations

Any insight or feedback shared is supportive in nature and should not be considered professional advice.

3. No Duty to Monitor or Follow Up

ESL does not:

  • monitor caller wellbeing

  • track callers between sessions

  • provide check-ins or safety follow-ups

  • initiate outreach

  • supervise caller behavior

Your wellbeing remains your sole responsibility.

4. Mandatory Safety Exceptions

Although ESL is not a clinical service, we may be required to disclose information to appropriate agencies or law enforcement if we believe:

  • you intend to harm yourself

  • you intend to harm another person

  • a child is being abused, neglected, or exploited

  • a vulnerable adult is being abused or endangered

  • your statements include a credible threat of violence

  • a valid court order requires disclosure

These exceptions do not create a therapist-client relationship.

5. Limitations of Support

ESL team members may provide:

  • emotional validation

  • nervous system co-regulation

  • reflective conversation

  • support, empathy, and grounding

  • insight and perspective

  • resource ideas

ESL team members may not:

  • create safety plans

  • provide therapy or therapeutic techniques

  • diagnose trauma or mental illness

  • interpret symptoms

  • advise on medical or psychiatric treatment

  • contact emergency services on your behalf

  • communicate with third parties about you

Calls are for emotional support only.

6. Caller Responsibilities

By using the service, you agree that you will:

  • call 988 or 911 in any emergency

  • seek clinical or medical help when needed

  • use the line respectfully

  • accept the non-clinical nature of the service

  • maintain your own safety

  • not rely on ESL for crisis management

You are responsible for your decisions and actions.

7. No Liability for Crisis Situations

To the fullest extent permitted by law, ESL and Sioux Ink LLC are not liable for:

  • crises occurring during or after your call

  • failure to seek emergency care

  • actions or choices made based on conversations

  • emotional or psychological outcomes

  • reliance on supportive insights

  • delays or unavailability of the service

The service is provided “as-is” without warranties.

8. Contact

For questions about this Disclaimer:

Sioux Ink LLC
DBA: The Emotional Support Line
1905 N Sherman St, Ste 200, PMB 1405
Denver, CO 80203
Email: ESLCareTeam@gmail.com